Identified - The issue has been identified and a fix has been implemented at Isaacs South and Sandra's View.

We are waiting on a vendor to release a fix for Isaacs Ridge North.
Jun 21, 15:11 AEST
Update - We are continuing to investigate this issue.
Jun 16, 00:00 AEST
Update - We are continuing to investigate this issue.
Jun 13, 00:00 AEST
Investigating - We are currently investigating this issue.
Jun 11, 00:00 AEST

About This Site

Welcome to The Signal Co's Network Status Page. This page provides updates of our network status. You can subscribe to Email and/or SMS updates to the network status and to individual components of our network.

We want you to know the cause of any issues should they occur. We see transparency as key to our success with our customers.

Backhaul, Interconnections and Systems Operational
Internet Capacity   ? Operational
DNS Resolvers   ? Operational
NTP Servers   ? Operational
Buildings (ACT) Operational
90 days ago
99.96 % uptime
Today
470 Northbourne Ave, Dickson   ? Operational
90 days ago
100.0 % uptime
Today
220 Northbourne Ave, Braddon   ? Operational
90 days ago
100.0 % uptime
Today
13 Keltie St, Phillip   ? Operational
90 days ago
99.98 % uptime
Today
120 Eastern Valley Way, Belconnen   ? Operational
90 days ago
99.83 % uptime
Today
74 Chandler St, Belconnen   Operational
90 days ago
99.99 % uptime
Today
20 Telita St, Bruce   Operational
90 days ago
99.99 % uptime
Today
Towers (ACT) Operational
90 days ago
99.94 % uptime
Today
Isaacs Ridge (North)   ? Operational
90 days ago
99.92 % uptime
Today
Isaacs Ridge (South)   ? Operational
90 days ago
99.99 % uptime
Today
Tuggeranong Hill   ? Operational
90 days ago
99.99 % uptime
Today
Strathnairn   Operational
90 days ago
99.88 % uptime
Today
Towers (NSW) Operational
90 days ago
99.63 % uptime
Today
Sandra's View   ? Operational
90 days ago
99.27 % uptime
Today
Klaus’s View   ? Operational
90 days ago
100.0 % uptime
Today
Customer Interaction Platforms Operational
Phone System(s)   Operational
Support Ticketing   Operational
Customer Portal   Operational
Website   Operational
Email Deliverability   ? Operational
Credit Card Processing   ? Operational
Status Page Accessibility   ? Operational
Status Page SMS Notifications   ? Operational
Status Page Email Notifications   ? Operational
Third Party Systems used by TSC. Operational
Cloudflare SYD - Sydney, NSW, Australia   Operational
Cloudflare AKL - Auckland, New Zealand   Operational
Cloudflare BNE - Brisbane, QLD, Australia   Operational
Cloudflare MEL - Melbourne, VIC, Australia   Operational
Cloudflare PER - Perth, WA, Australia   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 17, 2018

No incidents reported today.

Aug 16, 2018

No incidents reported.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018
Resolved - This incident has been resolved.
Aug 10, 23:45 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 9, 17:58 AEST
Identified - A further issue has been identified with IPv6 traffic, our level 2 engineers are working with out upstream connectivity suppliers to get this resolved as soon as possible.
Aug 9, 17:48 AEST
Update - We are continuing to monitor for any further issues.
Aug 9, 17:19 AEST
Monitoring - A fix has been implemented however some destinations on the greater internet are unreachable, we are working with upstream parties to resolve this as quickly as possible.
Aug 9, 14:24 AEST
Update - Level 2 engineers on both sides are working to restore this as quickly as possible. We apologise for the inconvenience.
Aug 9, 13:20 AEST
Identified - The issue has been identified and a fix is being implemented.
Aug 9, 12:21 AEST
Investigating - We are currently investigating this issue.
Aug 9, 11:23 AEST
Aug 9, 2018
Completed - The scheduled maintenance has been completed.
Aug 9, 16:31 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 08:32 AEST
Scheduled - Scheduled
Isaacs, Tuggeranong District
Outage start
09 Aug 2018 8:30 AM
Scheduled finish
09 Aug 2018 3:30 PM
Affected Customers 6
System ID 5365
Aug 1, 00:00 AEST
Resolved - This incident has been resolved.
Aug 9, 08:22 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 4, 11:00 AEST
Identified - The issue has been identified and a fix is being implemented.
Aug 4, 08:18 AEST
Update - Technicians are currently en-route to investigate
Aug 4, 07:15 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 29, 22:11 AEST
Update - Technicians have attended the site and have been unable to make repairs, a level two engineer will be attending the site as soon as possible.
Jul 29, 15:15 AEST
Identified - There is currently an outage due to a power system failure that we are working on repairing ASAP.
Jul 29, 09:28 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 03:30 AEST
Identified - A temporary fix has been implemented, further works will be performed this evening between 9pm and 1am. Customers may observe numerous outages during this period.
Jul 21, 13:24 AEST
Investigating - Unfortunately we have discovered further (new) damage at this site, There is currently an outage due to a power system failure that we are working on repairing ASAP.
Jul 21, 10:13 AEST
Update - We are waiting on some replacement power system parts to arrive in Canberra, until this time there is sufficient battery backup and alternative power sources, no outages or power failures are anticipated.
Jun 21, 15:13 AEST
Update - We are continuing to work on a fix for this issue, weather has unfortunately hampered our abilities to complete the works required.
Jun 16, 00:51 AEST
Update - Due to malicious damage to our site at Sandra's View services are degraded, we are working on restoring the site as soon as possible.

Customers may experience brief outages during repair works.
Jun 12, 11:45 AEST
Identified - Technicians have been dispatched to the site to investigate the fault.
Jun 12, 09:32 AEST
Investigating - We are currently investigating degraded performance at Sandra's View.
Jun 12, 09:32 AEST
Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.