Investigating - We are investigating an issues that is transient and complex to pin-point, we apologise for any inconvenience caused. We will provide updates as they come to hand.
May 15, 19:48 AEST
Update - Unfortunately a transmitting device has had water ingress and we are awaiting a replacement unit that will arrive tomorrow (23rd April 2019) we will provide further advice as it comes to hand.
Apr 23, 14:45 AEST
Identified - There appears to be water ingress into an antenna or feeder cable. We will send technicians tomorrow to investigate further and replace or repair any cables as required, We apologise for any inconvenience.
Apr 22, 19:55 AEST
Investigating - Customers may be experiencing slow or degraded speeds due to suspected storm damage.
Apr 22, 19:08 AEST

About This Site

Welcome to The Signal Co's Network Status Page. This page provides updates of our network status. You can subscribe to Email and/or SMS updates to the network status and to individual components of our network.

We want you to know the cause of any issues should they occur. We see transparency as key to our success with our customers.

Backhaul, Interconnections and Systems Operational
Internet Capacity ? Operational
DNS Resolvers ? Operational
NTP Servers ? Operational
Buildings (ACT) Operational
90 days ago
99.96 % uptime
Today
470 Northbourne Ave, Dickson ? Operational
90 days ago
100.0 % uptime
Today
220 Northbourne Ave, Braddon ? Operational
90 days ago
100.0 % uptime
Today
13 Keltie St, Phillip ? Operational
90 days ago
100.0 % uptime
Today
120 Eastern Valley Way, Belconnen ? Operational
90 days ago
99.76 % uptime
Today
74 Chandler St, Belconnen Operational
90 days ago
100.0 % uptime
Today
20 Telita St, Bruce Operational
90 days ago
100.0 % uptime
Today
Towers (ACT) Degraded Performance
90 days ago
99.95 % uptime
Today
Isaacs Ridge (North) ? Degraded Performance
90 days ago
100.0 % uptime
Today
Isaacs Ridge (South) ? Degraded Performance
90 days ago
100.0 % uptime
Today
Tuggeranong Hill ? Degraded Performance
90 days ago
99.83 % uptime
Today
Strathnairn Operational
90 days ago
100.0 % uptime
Today
Towers (NSW) Degraded Performance
90 days ago
99.8 % uptime
Today
Sandra's View ? Degraded Performance
90 days ago
99.61 % uptime
Today
Klaus’s View ? Degraded Performance
90 days ago
100.0 % uptime
Today
Customer Interaction Platforms Operational
Phone System(s) Operational
Support Ticketing Operational
Customer Portal Operational
Website Operational
Credit Card Processing ? Operational
Status Page Accessibility ? Operational
Status Page SMS Notifications ? Operational
Status Page Email Notifications ? Operational
Third Party Systems used by TSC. Operational
Cloudflare SYD - Sydney, NSW, Australia Operational
Cloudflare AKL - Auckland, New Zealand Operational
Cloudflare BNE - Brisbane, QLD, Australia Operational
Cloudflare MEL - Melbourne, VIC, Australia Operational
Cloudflare PER - Perth, WA, Australia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
May 20, 2019

No incidents reported today.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019

No incidents reported.

May 8, 2019

No incidents reported.

May 7, 2019

No incidents reported.

May 6, 2019

No incidents reported.