All Systems Operational

About This Site

Welcome to The Signal Co's Network Status Page. This page provides updates of our network status. You can subscribe to Email and/or SMS updates to the network status and to individual components of our network.

We want you to know the cause of any issues should they occur. We see transparency as key to our success with our customers.

Backhaul, Interconnections and Systems Operational
Internet Capacity ? Operational
DNS Resolvers ? Operational
NTP Servers ? Operational
Customer Authentication Operational
Buildings (ACT) Operational
90 days ago
99.96 % uptime
Today
470 Northbourne Ave, Dickson ? Operational
90 days ago
100.0 % uptime
Today
220 Northbourne Ave, Braddon ? Operational
90 days ago
99.79 % uptime
Today
13 Keltie St, Phillip ? Operational
90 days ago
99.99 % uptime
Today
120 Eastern Valley Way, Belconnen ? Operational
90 days ago
99.99 % uptime
Today
74 Chandler St, Belconnen Operational
90 days ago
100.0 % uptime
Today
20 Telita St, Bruce Operational
90 days ago
100.0 % uptime
Today
Towers (ACT) Operational
90 days ago
99.99 % uptime
Today
Isaacs Ridge (North) ? Operational
90 days ago
99.99 % uptime
Today
Isaacs Ridge (South) ? Operational
90 days ago
99.99 % uptime
Today
Tuggeranong Hill ? Operational
90 days ago
99.99 % uptime
Today
Strathnairn Operational
90 days ago
99.98 % uptime
Today
Towers (NSW) Operational
90 days ago
99.57 % uptime
Today
Sandra's View ? Operational
90 days ago
100.0 % uptime
Today
Klaus’s View ? Operational
90 days ago
99.15 % uptime
Today
Customer Interaction Platforms Operational
Phone System(s) Operational
Support Ticketing Operational
Customer Portal Operational
Website Operational
Credit Card Processing ? Operational
Status Page Accessibility ? Operational
Status Page SMS Notifications ? Operational
Status Page Email Notifications ? Operational
Third Party Systems used by TSC. Operational
Cloudflare SYD - Sydney, NSW, Australia Operational
Cloudflare AKL - Auckland, New Zealand Operational
Cloudflare BNE - Brisbane, QLD, Australia Operational
Cloudflare MEL - Melbourne, VIC, Australia Operational
Cloudflare PER - Perth, WA, Australia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Oct 14, 2019

No incidents reported today.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019
Resolved - This incident has been resolved.
Oct 7, 20:23 AEDT
Monitoring - Maintenance has completed, If your internet service has not returned please power off at the powerpoint your router and the rooftop unit via the indoor power supply. Should your internet service not return in th next hour, Please contact support by emailing datagram@tsgnl.co or SMS 04888 4 1337
Oct 7, 17:47 AEDT
Identified - There has been a delay in the backhaul migration, apologies for any inconvenience caused by the miscommunication.
Oct 7, 13:26 AEDT
Completed - The scheduled maintenance has been completed.
Oct 7, 13:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 09:00 AEDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 4, 12:21 AEST
Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019

No incidents reported.

Oct 1, 2019

No incidents reported.

Sep 30, 2019

No incidents reported.